Qualifications:
High school diploma or GED.
Experience working with security alarm systems and surveillance equipment.
APCO Telecommunicator I, APCO Law Enforcement Dispatch, APCO Medical Dispatch training, preferred
Proficiency in Microsoft Office and IBM platforms.
Experience with a Total Quality Management System a plus.
Experience handling service requests, complaints, and issues/problems.
Strong customer service and telephone dispatching skills.
Excellent verbal and written communication skills.
Candidates must demonstrate a high degree of integrity, as all MHS staff are role models for the students.
Candidates must be willing to actively engage with students beyond the scope of their job responsibilities.