SR Mobility Engineer & IT Generalist
<p><b>A World-Class Team</b></p><p></p><p>BJs Wholesale Club is powered by more than 30,000 team members who make a real impact every day. Whether you're stocking shelves, solving problems or shaping strategy, your work helps families save on what matters most.</p><p></p><p> Were a team built on purpose and opportunity. Join us and be part of something meaningful.</p><p></p><p><b> Why Youll Love Working at BJs</b></p><p>At BJs Wholesale Club, our team members are at the heart of everything we do. Thats why we offer a comprehensive benefits package designed to support your health, well-being and future both on and off the job. When you grow, we grow.</p><p></p><p><b> Heres just some of what you can look forward to:</b></p><ul><li><b>Weekly Pay: </b>Get paid every weekso that you can manage your money on your terms.</li><li><b> Free BJs Memberships: </b>Enjoy a complimentary The Club Card Membership, plus a free Supplemental Membership for someone in your household.*</li><li><b>Generous Paid Time Off: </b>Take the time you need with vacation, personal, sick days, holidays, bereavement, and jury duty leave.*</li><li><b>Flexible and Affordable Health Benefits: </b>Choose from three medical plans, and access optional dental, vision, Health Savings Account (HSA), and flexible spending account options to fit your lifestyle.*</li><li><b>401(k) Retirement Savings Plan: </b>Build your financial future with a company match (available to team members 18 and older).*</li><li><b>Employee Stock Purchase Plan:</b> Accumulate funds through after-tax payroll deductions that can be used to purchase shares of BJs common stock at a 15% discount.*</li></ul><p></p><p>*Eligibility requirements vary by position.</p><p><b> Job Summary:</b></p><p>BJs Wholesale Club is seeking a highly skilled and versatile Mobility Engineer & IT Generalist to support our Perishable Distribution Center. This hybrid role is primarily focused on mobile device engineering and operations (80%) with additional responsibilities in general IT support (20%). The ideal candidate will have deep expertise in mobile device management, deployment, and troubleshooting, along with a solid foundation in IT infrastructure and end-user support to act as IT person at Perishable Distribution Center with Subject Matter expertise in Mobility Engineering.</p><p></p><p><b> Key Responsibilities:</b></p><p></p><p><u><b>Mobility Engineering (80%)</b></u></p><ul><li>Serve as the primary engineer for Android and iOS mobile devices across clubs and distribution centers.</li><li> Configure, deploy, and support mobile devices including Honeywell, VoCollect, Zebra TC51/TC52/TC53e, MC9300/MC9400, Apple iPads, and Windows CE devices.</li><li> Manage and maintain MDM platforms, primarily Workspace ONE (Airwatch), including device enrollment, patching, and lifecycle management.</li><li> Troubleshoot escalated mobility issues using remote management tools and collaborate with club users and IT teams.</li><li> Support mobility-related upgrades and ensure consistent device performance across all platforms.</li><li> Lead project work including MDM cleanup, lifecycle refreshes, and ad-hoc business requests.</li><li> Document architectural designs, network communication services, and service traffic data related to mobility solutions.</li></ul><p></p><p><u><b> IT Generalist Support (20%)</b></u></p><ul><li>Provide onsite technical support for desktops, laptops, thin clients, printers, servers, and handheld devices.</li><li> Assist with network and infrastructure support including device reboots, cable replacements, basic switch / port configuration, VLAN segmentation, hardware repair, refresh and installations.</li><li> Act as remote hands for L2 NOC and L3 Network teams during troubleshooting and maintenance. Industrial WiFi: coverage analysis, interference mitigation, seamless roaming.</li><li> Support new club openings within the territory, providing onsite assistance during key operational phases.</li><li> Collaborate with corporate IT and third-party vendors to resolve complex technical issues.</li><li> Train club personnel on proper use and maintenance of supported technology.</li><li> Maintain accurate documentation of all technical work and ensure compliance with company policies and security protocols.</li><li> Warehouse Management Systems (WMS) Blue Yonder & related inventory / order applications. Level1 WMS triage; close collaboration with infrastructure & WMS teams.</li><li> Use ServiceNow for Incident, request, change, problem management.</li><li> Basic switch/port configuration, tracing & VLAN segmentation</li><li>Vendor coordination for service visits & warranty repairs</li></ul><div></div><p><b>Qualifications:</b></p><ul><li>Bachelors degree in Computer Science, Information Technology, or related field preferred.</li><li> 2+ years of experience in a technical support or mobility engineering role, preferably in a retail or distribution environment.</li><li> Extensive hands-on experience with Workspace ONE (Airwatch), Zebra and Honeywell mobility devices, and VoCollect.</li><li> Strong troubleshooting skills across Android, iOS, and Windows platforms.</li><li> Working knowledge of networking technologies including LAN, WAN, VPN, and wireless.</li><li> Excellent communication and interpersonal skills with the ability to work independently and collaboratively.</li><li> Experience with Wherehouse Management Systems, POS systems and retail technology is a plus.</li></ul><p></p><p><b> Competencies:</b></p><ul><li>Analytical thinking and problem-solving at the system level.</li><li> Ability to manage multiple priorities and meet deadlines.</li><li> Strong documentation and organizational skills.</li><li> Customer-focused mindset with a proactive approach to support and engineering.</li></ul><p style="text-align:inherit"></p><p style="text-align:inherit"></p> In accordance with the Pay Transparency requirements, the following represents a good faith estimate of the compensation range for this position. At BJs Wholesale Club, we carefully consider a wide range of non-discriminatory factors when determining salary. Actual salaries will vary depending on factors including but not limited to location, education, experience, and qualifications. The pay range for this position is $98,000.00 - $128,500.00
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